FAQ &
Support.

All orders are processed in 1-3 business days. Standard shipping typically takes 5 to 8 business days from the date of shipment to arrive anywhere in India. Once shipped, you will receive a tracking link via email.

We operate under a strict No Refunds policy. However, if you receive a wrong, damaged, or defective item, we will happily process a free replacement if notified within 24 hours of delivery. An uncut, continuous unboxing video showing the packaging label and item inspection is strictly required to claim a replacement. Electronic items are not eligible for replacements.

We offer 100% secure checkouts. You can pay instantly using UPI, Credit/Debit Cards, Net Banking, and Wallets. We also offer Cash on Delivery (COD).

Orders can be canceled or modified within 12 hours of placement. Once an order is processed and handed over to our delivery partners, we cannot make changes. Please contact support immediately at elysiomartofficial@gmail.com if you need assistance.

Once shipped, you will receive a tracking link via email. You can use it to track your package's delivery journey in real time.